let's talk Services

Schedule Magic

Designed for the busy biz owner always running from meeting to meeting. Taking your schedule and putting a magic wand to it!

Calendar Management, Email Management, Appointment Scheduling, Schedule calls and Interviews

Organization Guru

Let’s put out that fire in your filing system! We clean out those cobwebs and give your management system the white glove treatment.

File Management, Auto-responder creation, Data Entry

Client FlowPro

The difference between an “eh” business & a THRIVING enterprise is flawless client management. Keep your clients a top priority without taking all your time.

 

Reference Checks, Customer Support, Client Onboarding, Client Support, Invoice & Receipt Management

Software Savy

Let’s bring your business into 2024 with top-notch software management

 

Software Account Management, CRM Software Management, Email Set Up

The Rose Gold Beauty

For Soloprenuers Needing Monthly Help to Stay Organized

<5 hours/mo

  • Monthly File Consolidation & Organization
  • Weekly Calendar Appointment Management
  • Monthly Receipt & Invoice Tracking
  • Monthly Email Inbox Cleanup

$325/mo

The Silver Spoon

For Small Biz Owners of 2+ Years Look to Elevate the Client Experience

<9 hours/mo

All in Rose Gold

  • Coordinating Calls/Appointments
  • Weekly Email Inbox Cleanup
  • Monthly CRM Clean-Up
  • BiWeekly File Consolidation & Organization 

$690/mo

All that Glitters is Gold

For Seasoned Biz Owners Looking to Expand from Customer Retention

<15 hours/mo

All in Silver

  • Weekly Customer Email Followups 
  • Weekly CRM Clean-Up
  • CRM Set Up when Onboarding
  • Weekly File Consolidation & Organization 
  • Client Onboarding/OffBoarding
  • Customer Experience Support

$895/mo

Bright Like a Diamond

For Small-Medium Size Biz Owners Needing Daily Help with Mental Load

<25 hours/mo

All in Gold

  • Daily Customer/Employee Email & Chat Responses
  • Added to Phone Tree
  • Customer Satisfaction Management
  • Daily File & CRM Clean-Up
  • Managing Day to Day Dealing with both Customers & Life Events

starts at $1580/mo

*Customization Available 

Rose Gold package breakdown

<5 hours/$325 mo

*set up fee upon client onboarding

Weekly Calendar Appointment Management
  • On a Designated Day of the Week (ex every Monday)
  • Out of Office Set-Up
  • Categorizing Calendars
  • Reminders Set
  • Organizing meetings based on existing information
Monthly File Consolidation & Organization
  • Up to 1 System (Dropbox, Canva, or Google Drive)
  • Archiving, Sorting &  Organizing Digital Files on a Monthly Basis
  • Keeping Databases Tidy for Easy File Management
    Monthly Receipt & Invoice Tracking
    • Keeping up with recurring vendor expenses
    • Archiving Monthly Receipts & Invoices for Bookkeeping
    Monthly Email Inbox Cleanup
    • Up to 1 Inbox
      Categorizing email folders
    • Prioritizing emails
    • Unsubscribing as authorized

    Silver package breakdown

    <9 hours/$690 mo

    Weekly Coordinating Calls/Appointments
    • On a Designated Day of the Week (ex every Monday)
    • Scheduling Specific Task Based Calls/Appointments with Clients Via Email
    • Scheduling upcoming calls based on calendar
    BiWeekly File Consolidation & Organization
    • On a Designated Day of the Week (ex every Monday)
    • Up to 1 systems
    • Archiving, Sorting &  Organizing Digital Files on a BiWeekly Basis
    • Keeping Databases Tidy for Easy File Management
        Weekly Email Inbox Cleanup
        • Up to 1 Inbox
        • On a Designated Day of the Week (ex every Monday)
        • Categorizing email folders
        • Labeling Email in Order of  Importance & Urgency
        • Unsubscribing as authorized
          Monthly CRM Cleanup
          • On a Designated Day of the Month
          • Sending Invoice Reminders
          • Tracking Outstanding Balances
          • Contract Renewal Management
          • Touching Base with Customers Regarding Tasks Marked as Incomplete

              Gold package breakdown

              <15 hours/$895 mo

              Weekly Customer Email Followups
              • On a Designated Day of the Week (ex every Monday)
              • Responding to Unread Emails that May Be Neglected
              • Gauging Customer Satisfaction for Follow Up
              • Client Response Management
              Customer Experience Support
              • Keeping up with upcoming events
              • Balance Due reminder
              • Manage client renwals
              • Sending Thank You, Anniversary, or Congratulations Gifts/Card
              Weekly CRM Management
              • On a Designated Day of the Week (ex every Monday)
              • Creating, Managing, Sending Invoices
              • Managing Contract Renewals
              • Sending & Managing New Contracts
              • CRM Clean Up & Tidying
              • Outstanding Balance Track Down
                CRM Set Up When Onboarding
                • Optional CRM implementation for small set up fee when coming on as new client
                • Automation Set Up
                • Template Creation
                Client Onboarding/Offboarding
                • Up to 4 Clients/mo
                • Organizing within CRM
                • Sending Welcome Info
                • Gathering & Organizing Client Passwords
                • Sending Out Deliverables
                • Auto-Sending Based in CRM
                Weekly File Consolidation & Organization
                • On a Designated Day of the Week (ex every Monday)
                • Up to 2 systems (Dropbox, Canva, Google Drive, ETC)
                • Archiving, Sorting & Organizing Digital Files on a Weekly Basis
                • Keeping Databases Tidy for Easy File Management

                  Diamond package breakdown

                  <25 hours/starts at $1585

                  Customizable from Each Previous Tier. Choose 2+ Below

                  Daily Customer/Employee Email & Chat Response
                  • 1-2x per Day AM and/or PM
                    • Responding to Unread Emails that May Be Neglected
                    • Answering Chats & Texts from Employees or Customers
                  • Gauging Customer Satisfaction for Follow Up
                  • Client Response Management
                  • Creating Tasks Based on Emails & Texts
                  Managing Day to Day Dealing for Business/Life
                  • Scheduling Appointments
                  • Dealing with Small Miscellaneous Requested Tasks within Reason
                  Added to Phone Tree
                  • Added to Phone Tree as Back Up to Enhance Customer Experience
                  • Ensuring Customer’s Needs Are Met
                  Customer Satisfaction Management
                  • Sending Anonymous 3rd Party Customer Experience Follow Up
                  • Putting in Chart for Assessment
                  Daily File Consolidation & Organization
                  • Up to 3 systems (Dropbox, Canva, Google Drive, ETC)
                  • Archiving, Sorting &  Organizing Digital Files on a Daily Basis
                  • Keeping Databases Tidy for Easy File Management

                    Scaling your business never Looked so easy